Past Projects
The market for Internet-protocol television (IPTV) in Thailand has now become commercially viable, say the two leading players who are rushing to tap the demand. Worked with two main providers -- True Corp and ADC, a joint venture between Advanced Info Service and TOT Corp. It is forecast that Thailand's IPTV market will be worth at least two billion baht by 2008.
Working with Kreatel, a Swedish provider of Linux-based IPTV STBs to deploy advanced IPTV systems for Motorola who ultimately purchased the company.
Video Service Description
Need IPTV Consulting for Microsoft TV or other IPTV deployments?
The architecture of systems used to deliver IPTV or internet protocol television is complex and various elements must be brought together to deliver an operational service. This has created a market for systems integration and professional services to minimize the time-to-market.
We assist project leaders with proven professional services, tools and methods which
- Reduce time to market and time – to - scalability
- Reduce service – affecting network outages
- Reduce customer- affecting process failures
Improve the customer television experience
- Loop qualification
- Service activation
- In – home installation and repair
- Help desk procedures
- Accelerate market adoption and reduce customer churn
- Provide project leaders with quantitative assessments of product and process quality relative to launch readiness
We have assisted our customers to reduce service affecting defects by up to 75%, helping accelerate time to scalability, reduce brand risk and win and retain market share.
-
End to end IPTV service development methodologies:Baseline service, operations and technology requirements
Associated marketing, technology and operations templates -
Program management baselines:
Multi-disciplinary concurrent engineering across network, IS, operations and marketing
IPTV Templates - populated with real data
Integrated quality assurance techniques and templates -
IPTV operational data and benchmarks:
Customer service metrics and actual field data
Installation intervals, churn, repair volumes, contact volumes -
Repository of real world IPTV test cases, defects and solutions:
2000+ problem reports from three commercial launches
Application level to infrastructure test strategies, plans and cases
Launch! Video Process
We offer a comprehensive suite of IPTV services all following an established service framework:
- Proven through multiple deployments
- Re-usable cases and baselines
- Comprehensive - from strategy to installation techniques
- Templates, methods, how-to’s
- 5 Distinct phases – benefits at each step
- Custom services, including turnkey projects
What are the key benefits?
- Reduce unknowns
- Reduce re-work & delays
- Reduce Capex & Opex
- Reduce churn
- Increase “customer sat”
- Improve market share
- Speed knowledge transfer
- End to end framework
- A Proven Framework!

